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"I continue to be impressed by the high quality of customer support demonstrated by your company. Being a construction company serving varied industry sectors, our safety tracking needs are somewhat unique, and Spence Software has always gone the extra step to keep us on track and serve our specific needs."

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Dan Lenters, CRSP,
Corporate Manager, Health and Safety
FWS Group of Companies

Upgrades

Q:  How do you handle upgrades?

A:  Upgrades are issued once a year.  If we receive more than 3 requests from clients, it becomes a requested enhancement.  Prior to release of the upgrade, we ask all of our clients for their wish list. We combine new technology with the enhancement suggestions and roll it into the next version. Upgrades are free of charge as they are covered by the annual maintenance fee.