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Support

Dedicated Support Options

Spence Software provides responsive, one-on-one support to ensure our customers make the most effective use of their safety investment. It's what we call dedicated support and it starts with complimentary on-boarding to get you up and running and continues with online safety software training and problem troubleshooting, 24/7 system health monitoring and managed product updates as part of our Annual Maintenance Program (AMP).

Customer Support Details

Phone support is available from Monday to Friday during business hours during which time there will always be someone available to answer your questions. One of our developers is also on-hand as a second line of support should the question be more difficult to resolve. In addition, you may email us or use the 'Help' link in your S2Web application.


For assistance, please call (toll-free) or email:

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